The April 2026 issue of the Arkansas Medicaid Provider Quarterly Newsletter is now available. This edition includes important updates from the Drug Utilization Review (DUR) Board, guidance on GLP 1 therapeutic duplication and point of sale edits, reminders on the Physician Administered Drug prior authorization process, highlights on rare diseases discussed by the DUR Board, and a summary of newly FDA approved medications with Arkansas Medicaid coverage considerations. Providers are encouraged to review this newsletter for timely information that supports compliance, patient safety, and appropriate medication use. 

Arkansas Medicaid released official notice ON-034-25 to all providers. This notice regarding Change to Prior Authorization Process for Physician-Administered Drugs – Effective January 1, 2026 is available for download from the DHS website.

View the Official Notices webpage for the latest release:
https://humanservices.arkansas.gov/divisions-shared-services/medical-services/official-notices/

Providers are notified via e-mail when an applicable official notice is issued.  Providers must give Provider Enrollment a valid, current e-mail address to receive such e-mail notification. If you need to update your e-mail address, you may do so by logging on the provider portal or by completing a provider address change form found in Section V of your provider manual.

When providing your email address, please consider the following:
• ensure your email address is legible,
• a generic email address that can be accessed by more than one person (e.g., xyzclinic@yahoo.com instead of janedoe@yahoo.com) will not require updating if an individual leaves a practice or clinic, and
• you may have to instruct your network administrator or email provider to accept emails from ‘gainwelltechnologies.com’.  Arkansas Medicaid sends email in bulk and some email services block bulk email unless instructed otherwise.
 

Beginning 8/1/25, the Arkansas Medicaid Prescription Drug Program will add new functionality by accepting prior authorization requests electronically via CoverMyMeds.

Save time and, often, receive real-time determinations by submitting electronically through CoverMyMeds.  Visit covermymeds.com to learn more. 

Please visit our ePA - CoverMyMeds section for additional information, FAQ resources, and provider registration information.